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This Return Policy outlines the terms and conditions for returning rented items to Wrozelonklexiron. Please read this policy carefully before renting items from us.
Rental items must be returned at the end of the agreed rental period as specified in your rental agreement. The standard rental period begins on the delivery date and ends on the scheduled return date.
If you wish to return items before the end of your rental period, you must provide at least 7 days' written notice to us. Early returns are subject to availability of our pickup schedule and may incur additional fees as outlined in your rental agreement.
Extensions to your rental period may be available upon request, subject to item availability and approval. Extension requests should be submitted at least 14 days before your scheduled return date.
All rented items must be returned in the same condition as when they were delivered, subject to normal wear and tear. Normal wear and tear includes minor scuffs, scratches, or fading that occur during normal use.
Items must be returned with all original components, accessories, and packaging materials that were provided at the time of delivery. This includes:
Items should be cleaned and free of excessive dirt, stains, or debris before return. We reserve the right to charge cleaning fees if items require excessive cleaning beyond normal maintenance.
Any damage beyond normal wear and tear must be reported to us immediately. We will assess the damage and determine appropriate charges in accordance with your rental agreement and applicable law.
Return shipping costs are typically included in your rental fee for standard returns within the agreed rental period. However, the following circumstances may result in additional charges:
All applicable return fees will be clearly communicated to you before scheduling the return pickup. You will receive an itemized breakdown of any additional charges.
If you choose to return items yourself rather than using our pickup service, you are responsible for all shipping costs and must ensure items are properly packaged and insured. We recommend using our pickup service to ensure proper handling.
To initiate a return, please contact us using the information provided in the Contact Information section below. You should contact us at least 7 days before your desired return date to schedule pickup.
The return process includes the following steps:
If items are not available for pickup at the scheduled time, you may be charged a missed pickup fee. Please ensure someone is available at the pickup location during the scheduled window.
Certain items may be designated as non-returnable or may have specific return restrictions. These designations will be clearly communicated at the time of rental and included in your rental agreement.
Items that have been significantly damaged, modified, or altered may not be eligible for standard return and may be subject to replacement charges. This includes:
If you are unsure whether an item is returnable or have questions about return eligibility, please contact us before your scheduled return date.
This Return Policy complies with applicable consumer protection laws and regulations. Your rights as a consumer are protected under state and federal law, and nothing in this policy is intended to limit those rights.
If you are located in a jurisdiction that provides additional consumer protections, those protections apply to the extent they are not inconsistent with the terms of your rental agreement.
We reserve the right to modify this Return Policy at any time. Material changes will be communicated to active renters and will apply to rentals initiated after the policy update. Existing rentals will continue under the terms in effect at the time of rental.
If any provision of this Return Policy is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.
You may cancel your rental order before delivery without penalty if cancellation is requested at least 48 hours before the scheduled delivery date. Cancellations requested with less than 48 hours' notice may be subject to a cancellation fee to cover preparation and scheduling costs.
Once items have been delivered, the rental agreement is in effect and standard return terms apply. Early returns are subject to the Return Period and Return Conditions sections outlined above.
We reserve the right to cancel or refuse rental orders at our discretion, including but not limited to cases involving:
If we cancel your order, you will receive a full refund of any payments made, and we will notify you as soon as possible.
Refunds are processed according to the terms of your rental agreement and the circumstances of the return:
Refunds will be processed to the original payment method used for the rental. Processing times vary by payment method but typically take 5-10 business days after the return is completed and verified.
Charges for damage, excessive wear, cleaning, or other fees as outlined in your rental agreement are not refundable. These charges will be clearly itemized and communicated before processing.
If you believe you are entitled to a refund that has not been processed, or if you have questions about a refund, please contact us using the information provided below.
For questions about returns, cancellations, or refunds, please contact us:
Wrozelonklexiron
2345 Enterprise Park Pl
Indianapolis, IN 46218, United States
Email: request@wrozelonklexiron.world
Phone: +1 317 379 4065
We aim to respond to all inquiries within 24-48 hours during business days.
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